Stephen Tobolowsky gives a simply superb performance as a druggist who cheats his customers in order to fulfill a pledge he made to his church. It is indeed some of the truly powerful television acting ever recorded for the medium. Tobolowsky manages the audience to hate his character while at the same time eliciting tremendous sympathy. He makes the character real, neither a black and white villain nor a tragic failure. This is a complex person, with deep seated mental anguish and heart breakingly confused. Few other actors could do what this gifted actor does in this episode of Criminal Intent. The rest of the cast are also excellent and the script is a terrific foundation for them to work from. One of the best Law and Order: Criminal Intent episodes thanks largely to the incredible work of Stephen Tobolowsky.