Glenn Plummer, who plays Admin Desk Clerk Timmy Rawlins, had an 11 year absence gap between seasons 1 and 13. The longest of any other recurring character.
Timmy says he spent time time in the Kalahari, selling biltong in Kakamas. Kakamas is a small town in the Northern Cape province of South Africa. The Kalahari desert is a desert in South Africa, where Kakamas is situated. Biltong is dried, cured meat.
Busy Philipps joins the cast (Hope). She starred with Linda Cardellini (Sam) in Freaks and Geeks (1999).
Chloe Greenfield's first appearance in ER (1994-2009)
In the first minutes Doctor Neela (Parminder Nagra) runs into a woman (Sonya Eddy) who talks on the cell phone and later argues with the nurse Chuny (Laura Cerón). The woman wears old t-shirt and cap with Obama's name and photo.