- Wallace Boden: Garwood.
- Deputy Chief Garwood: Hey, Chief.
- Wallace Boden: Hey.
- Deputy Chief Garwood: Welcome to Crazytown.
- Wallace Boden: Yeah, so what's the story?
- Deputy Chief Garwood: Oh, units responded to a domestic dispute. Male suspect went loco. He's all jacked up on something.
- Wallace Boden: He took a hostage?
- Luis: I'll do it! I will do it, I swear! I will kill her!
- Kim Burgess: There's no talking sense into Hartle. What you can do, maybe, is appeal to his sense of victimhood.
- Christopher Herrmann: How?
- Kim Burgess: Do a mea culpa. Say you made a huge mistake and that you're really sorry. You know: extend an olive branch.
- Christopher Herrmann: Or maybe Voight could wrap him in duct tape and lock him in a car trunk until he changes his tune.