The Cloud 9 employees hold a memorial service for their co-worker Brett; Amy worries about Dina's anxiety; Jonah looks into Garrett's past; Mateo and Cheyenne convince Glenn that they were close with Brett to avoid work.
Emma joins the Cloud 9 workforce, causing Amy to stress about her role as a parent; Garrett and Dina disagree over which one of them dumped the other; Kelly struggles with her first day on the job.
Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard.
A dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic, and confusing the shoppers. Meanwhile, Amy and Garrett get into big trouble using a dating app on Jonah's phone.
Trying to prove how "wild" she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday adventure. Meanwhile, Jonah and Garrett's roommate issues boil over. Glenn tries to prove to Mateo that Christmas is more than just "fine."
After concluding that it won't be in their best interests, the Cloud 9 staff attempt to sabotage plans for a store upgrade; Cheyenne inadvertently agrees to be a surrogate for Glenn and Jerusha.
Amy tries to talk Cheyenne into standing up to her pushy mom; Glenn and Dina enter contract negotiations over the surrogacy; Jonah struggles to come to terms with Kelly's belief in angels.
Amy doesn't think she's ready to start dating again, but when Mateo tries to fix her up with his loser cousin, she tries to convince everyone she can do better.
Smelly gamer nerds descend on the store for the release of Barbarians' Gate 3; Amy and Jonah embark on a Goonies-style adventure; Glenn and Sandra's plan to stand up for themselves backfires; Garrett meets one of his heroes.
Following a workplace injury, Mateo is worried his illegal status may be revealed; Amy regrets doing a good deed for Kelly; Marcus hopes to enter the human mammary dairy market.
Glenn and Dina offer amnesty to the employees for any bad things they confess; Garrett and Cheyenne try to decide how to take advantage of it; Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.
Garrett leads Glenn to believe that Jeff is poaching Cloud 9 employees to go and work at Target; Jonah and Kelly work on their plan to move in together; Dina fixes Amy up with a date.
When a new district manager arrives looking to make budget cuts, Amy accidentally causes her to fire Myrtle; Garrett advises Mateo to alter his performance record; Dina tries to hide her growing baby bump.
Small businesses set up shop at Cloud 9 for Local Vendors Day; Jonah's concerned Glenn is pressuring staff to buy stuff from Jerusha's needlepoint stall; Amy doesn't feel Latina enough when the beverage guy chats to her in fluent Spanish.
With the highest prize for over 20 years, lottery mania sweeps Cloud 9; Dina incentivizes Garrett to sell as many tickets as possible to get one over on Colleen from the Bel-Ridge store; Jonah encourages Amy to lobby for a raise.
The store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Meanwhile, Amy receives some unsettling news.
As the store prepares to host a company-wide town hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Glenn struggles with the pressure of speaking to a global audience.