I am frankly surprised almost to the point of shock that so many people have such a hard time following this movie. It is very straight forward in its story telling. The only reason i can imagine anyone *not* following it is either (a) confusion by the mislabeling of this film as a science fiction film (its not, its a psycho-drama) OR (b) geekish yearnings to make the sci fi setting 'real'.
The ironic thing about (b) is that those people who do twist the world in such a way are, in fact, illustrating what this movie is all about-- which is the human ability to divorce ones perceptions from reality.
The main characters exist in a spectrum of dissociation.
(1) David/Jonathan Priest is a recently returned war veteran who is dealing with the trauma of the senseless death of his baby sister. Of all the characters, he is the most disassociated from reality-- to the point where he has created an entirely divergent internally-consistent reality for himself. We would call such a person "dissociative" or "psychotic" normally, but this movie shows him not as unique but merely as an extreme in a continuum of human behavior.
(2) Milo created a fantasy friend. "Sally", as a child to cope with the death of his father. To him, Sally is part of his reality, a part that again is only part of his own perceptions. When his life hits a crisis of loneliness in the loss of his fiancée, he brings Sally back into his world. Again, we would view this as a lesser form of disassociation/psychotic break by our normal yardsticks. But there are even more shades here.
(3) Emelia has also created a break with reality because of trauma, in this case her childhood abuse (sexual is suggested but never totally stated) by her father. Choosing to forget that and remember it as stories, not reality, she has substituted a desperate longing for a father that she thinks she lost, though chances are he never really existed as she remembers him. Rather then blame herself for the sexual abuse (as victims commonly do) she has substituted a blame of her mother for "taking her father away." She acts out her inner turmoil and attacks her mother through staged "art" suicides. It could be argued that these are also her attempts on some level to punish herself, but thats never developed in the movie. Nonetheless it generally takes either severe depression or severe guilt to bring one to the brink of suicide.
(4) David's father has the same trauma that David has-- the traffic accident death of his daughter, David's little sister, In his case, he is clinging to a hard line religious explanation. That it was God's will and God's actions. This gives a senseless and horrible death, a little girl struck down by a car, meaning and allows him to deal with it. It can be argued however that this TOO is a disassociation from the reality that random horrible things happen without purpose or reason. That is a reality that many people we would consider "normal" to flee from and make up stories to hide behind instead.
And in the end thats what this movie is about, as explained in the "story" that "Sally" tells Milo about the story teller who built a perfect world, but in the end walked away from it because it wasn't real.
And the real and only question this movie leaves is that: what stories do WE live in rather then dealing with reality, and which is really better? Is believing in a cold, uncaring, random world more healthy just because it is "real"? or do we as human beings by our very nature live in worlds of fantasy in order to function?
As for the final shot of the bucket and mob without the janitor by it, that is open for debate, but I see it as a "tease".. daring US to interpret the janitor's part in the film not as just one more random element in a random world, but as something with deeper and perhaps mystical meaning. The author leaves that for us, the viewers, to weave fantasies about.
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